Viptaka Privacy Policy — How Your Data Is Protected
Learn how viptaka collects, uses, and protects your personal information. Please read this policy carefully before using the platform. If you have any questions, Help Center go.
What Information Is Collected
Viptaka collects the following types of information from you:
Account Information
At registration, we collect your name, mobile number, birthdate, and chosen username. This information is used for account verification and security.
Payment & Transaction Information
When depositing or withdrawing via bKash, Nagad, or Rocket, we record the transaction date, amount (৳/BDT), and mobile number. We never collect your full payment PIN or password.
Device & Browser Information
While you use the platform, information such as your device type, operating system, browser, IP address, and session time may be collected automatically. This data is used to improve platform performance.
Usage Type
We collect usage data such as what games you play, how long you're active, and how often you visit each section to improve service quality.
- Details of Collected Information
- Purpose of Data Use
- Cookies & Tracking
- Data Storage & Security
- User Rights
- Policy Changes & Communication
How Your Information Is Used
Primary Purpose
- To create and manage your account.
- To verify transactions and process ৳ payments.
- To ensure platform security and prevent fraud.
- Providing Customer Support
- Meeting legal and regulatory compliance requirements.
Secondary Purpose
- To personalize your platform experience.
- To notify you about relevant promotions and offers (with your consent).
- To analyze service quality and performance.
- To inform you about new features and games.
Viptaka does not sell your personal data to advertisers or third parties. However, we may disclose data when legally required, by court order, or authority request. Only relevant information is shared with payment gateways for processing.
Cookies & Tracking Technologies
Viptaka uses cookies on the platform. Cookies are small data files stored in your browser that help keep your login session active and ensure platform functionality.
Types of Cookies
- Essential Cookies: Essential for login sessions and security.
- Functionality Cookies: To remember your preferences and language settings.
- Analytics Cookies: To analyze platform usage patterns.
You can control or disable cookies through your browser settings. Disabling essential cookies may impact some platform features.
Data Storage & Security
Viptaka has implemented technical and organizational measures to protect your personal data.
- All data is transmitted and stored over encrypted connections.
- Payment data is stored separately on secure servers.
- An automatic alert is sent if suspicious activity is detected on your account.
- Internal data access is limited to authorized staff only.
How long data is retained depends on the type of information and applicable legal requirements. Even after an account is closed, certain data may be kept for a defined period for legal purposes.
Your Rights Regarding Your Data
You can log in to your account anytime to view your profile and transaction details. Additional information requests can be sent to [email protected].
If your profile contains incorrect data, you can update it yourself in account settings. Changing your mobile number or sensitive info may require additional verification.
To permanently close your account, send a request to [email protected]. Data not required by law will be deleted after a specified period.
Policy Changes & Communication
Viptaka reserves the right to update or change this privacy policy at any time. Changes will be published on this page with the date. For significant updates, we will try to notify your account.
Continuing to use the platform after policy updates means you accept the new terms.
Contact Us
For any privacy policy questions, complaints, or data requests, please contact [email protected]. We aim to respond as quickly as possible. Answers to common questions Also in the FAQ section available.
